Pensioner Associate Professor -- Department of Environmental Engineering, Faculty of Engineering, Chulalongkorn University
I was about 16 years old when I first encountered the symptoms of shortsightedness combined with astigmatism. The symptoms grew worse and worse as I got older. Attempting to improve my vision, I lost count of how many times I had visited optical stores trying to get a decent pair of progressive eyeglasses made. I have no clue that finding a good pair of eyeglasses would be that difficult. None of the eyeglasses I received was up to my expectations. The wearing discomfort was awful. I could not see near objects wearing them on. I had to take them off when I wanted to read and see things close-up, otherwise they would give me appalling dizziness trying to gaze to see clearer.
After receiving my first pair of custom-made ultra-progressive eyeglasses from ISOPTIK, I completely became a brand new person. These eyeglasses are made just for me only, using the latest 3D digital technology in the industry. I can just tell that these are top quality eyeglasses, and the best of all eyeglasses I have ever used. The vision, including the wide angle viewing delivered are so much different from what I got from old eyeglasses. These eyeglasses reminded me of the vision that I had when I was a teenager. I have no problem whatsoever with them. They are just perfect.
The after-sales service adds so much values to the boutique. I am very impressed with their customer relationship program. Every so often, the staff would call me to follow up and check if I have any problems or issues with my eyeglasses that I would like to address. The service also includes the product warranty and satisfaction guarantee. I used to accidentally damage my lenses. When I noticed a crack in them, I went in to ISOPTIK, and they got them replaced for me at no charge. It shows that they really value their relationship with the customers. I truly admire Bobi and his staff for their warming care for the customers.
Eyes are very significant organ, so is having a good vision. Every Baht I spent on ISOTIK’s ultra-progressive eyeglasses is absolutely worthy because they bring me the better and clearer vision, that allow me to enjoy my life so much more than I used to!
